Innovate

That moment when the light goes on and you realize - this is good! There's always another way to look a problem for fresh insight, and that leads to fresh solutions.

a close up image of an old ipad in a male sale's person's hands. Their sleeves are rolled

AS400 system on an iPad?

Why not?

Salespeople were on the road without access to real-time data or the proprietary business system. We looked at how users connected in-house to the system, then found a telnet client that worked on iPad. A couple of scripts later we had access to inventory information, live updates and more, relieving theburden on Customer Service team to fill in the blanks.

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There's an app for that

IT cockpit on the go

Need to be mobile but still have to have quick access to critical tools? Build a PowerApp! I was finding that I couldn't easily get to important resources when I was out of the office. A dashboard / landing page app gave me links to everything I needed and access to system status and troubleshooting notes.

Scan for help

QR code labels and scansheets make it easier to add information quickly -without errors.

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Help Desk ticketing system

Because it's never the first time you've seen this problem...